Hostaris | Under new management

[_hostaris]

Good evening LET CommunityGood evening LET Community

As many of you know, we have recently changed ownership, from Josh to Alex. As many of you know, we have recently changed ownership, from Josh to Alex.
As soon as we took over, there was approximately 100 unanswered tickets, which we have (almost) fully cleared. We have also issued all the refunds old customers requested.
As soon as we took over, there was approximately 100 unanswered tickets, which we have (almost) fully cleared. We have also issued all the refunds old customers requested.

WHAT IS NEXT?WHAT IS NEXT?

As i stated on my previous posts, we are going to be restructuring the company from the start. Therefore, we won't be servicing new orders for a week to fix existing issues and add new features that will greatly improve the user experience on our service.As i stated on my previous posts, we are going to be restructuring the company from the start. Therefore, we won't be servicing new orders for a week to fix existing issues and add new features that will greatly improve the user experience on our service.

The billing system right now is now not accessible for support, and it's very hard for current customers to navigate. Therefore, we will be switching to WHMCS. We will be encouraging users to be opening tickets on our WHMCS for support, though eradicating discord support won't be easy since a lot of our users are active on discord and it's easier for them to receive support through the messenger rather than through WHMCS.The billing system right now is now not accessible for support, and it's very hard for current customers to navigate. Therefore, we will be switching to WHMCS. We will be encouraging users to be opening tickets on our WHMCS for support, though eradicating discord support won't be easy since a lot of our users are active on discord and it's easier for them to receive support through the messenger rather than through WHMCS.

New LocationsNew Locations

Los Angeles, USA - One Wilshire AveLos Angeles, USA - One Wilshire Ave
Amsterdam, NL - Equinix AMS5
Amsterdam, NL - Equinix AMS5
Ashburn, US - Centersquare WDC!
Ashburn, US - Centersquare WDC!

London is already deployed, Amsterdam will be deployed by the end of the week, Ashburn might take slightly longer but we will have it deployed by mid-June.London is already deployed, Amsterdam will be deployed by the end of the week, Ashburn might take slightly longer but we will have it deployed by mid-June.

New PlansNew Plans

We will be rolling out new standard and extreme plans. We will be rolling out new standard and extreme plans.
Here are the specs and indicative pricing (pricing for existing customers will only be modified if it benefits the client):
Here are the specs and indicative pricing (pricing for existing customers will only be modified if it benefits the client):

• AMD Ryzen 9 7900, 192GB RAMAMD Ryzen 9 7900, 192GB RAM

• AMD EPYC 7402P, 512 Gb RAM (Available in Amsterdam)AMD EPYC 7402P, 512 Gb RAM (Available in Amsterdam)

• 2 x Intel Xeon 2699v4, 512 Gb RAM2 x Intel Xeon 2699v4, 512 Gb RAM

Pricing:Pricing:

£1.00 / GB of RAM - Intel Xeon / AMD EPYC£1.00 / GB of RAM - Intel Xeon / AMD EPYC
£2.00 / GB of RAM - AMD Ryzen
£2.00 / GB of RAM - AMD Ryzen

Existing customers can switch to new plans free of charge, without any ip change.Existing customers can switch to new plans free of charge, without any ip change.

YABS:YABS:

-------------------- A Bench.sh Script By Teddysun --------------------------------------- A Bench.sh Script By Teddysun -------------------
Version : v2023-10-15
Version : v2023-10-15

Usage : wget -qO- bench.sh | bash Usage : wget -qO- bench.sh | bash

CPU Model : AMD Ryzen 9 7900 12-Core ProcessorCPU Model : AMD Ryzen 9 7900 12-Core Processor
CPU Cores : 5 @ 3699.996 MHz
CPU Cores : 5 @ 3699.996 MHz
CPU Cache : 1024 KB
CPU Cache : 1024 KB
AES-NI : ✓ Enabled
AES-NI : ✓ Enabled
VM-x/AMD-V : ✓ Enabled
VM-x/AMD-V : ✓ Enabled
Total Disk : 79.9 GB (6.3 GB Used)
Total Disk : 79.9 GB (6.3 GB Used)
Total Mem : 3.8 GB (1.0 GB Used)
Total Mem : 3.8 GB (1.0 GB Used)
System uptime : 0 days, 0 hour 8 min
System uptime : 0 days, 0 hour 8 min
Load average : 0.00, 0.00, 0.00
Load average : 0.00, 0.00, 0.00
OS : Debian GNU/Linux 12
OS : Debian GNU/Linux 12
Arch : x86_64 (64 Bit)
Arch : x86_64 (64 Bit)
Kernel : 6.1.0-13-amd64
Kernel : 6.1.0-13-amd64
TCP CC : bbr
TCP CC : bbr
Virtualization : KVM
Virtualization : KVM
IPv4/IPv6 : ✓ Online / ✗ Offline
IPv4/IPv6 : ✓ Online / ✗ Offline

Region : No ISP detected Region : No ISP detected

I/O Speed(1st run) : 2.6 GB/sI/O Speed(1st run) : 2.6 GB/s
I/O Speed(2nd run) : 2.8 GB/s
I/O Speed(2nd run) : 2.8 GB/s
I/O Speed(3rd run) : 3.5 GB/s
I/O Speed(3rd run) : 3.5 GB/s
I/O Speed(average) : 3037.9 MB/s
I/O Speed(average) : 3037.9 MB/s
---------------------------------------------------------------------- ----------------------------------------------------------------------

• By early June we plan on starting the sale of dedicated servers. More updates will followBy early June we plan on starting the sale of dedicated servers. More updates will follow

• As has already been asked of me on the old thread, we will stop using 4.10 space from ARIN out of region.As has already been asked of me on the old thread, we will stop using 4.10 space from ARIN out of region.

• We will be hiring more staff as we go, because we expect an influx of customers during the summer. Personally, i can't wait to see the team grow.We will be hiring more staff as we go, because we expect an influx of customers during the summer. Personally, i can't wait to see the team grow.

• In order to increase our SEO presence as well as to offer an extra service to our customers, we will be reactivating our social media accounts, as well as writing an extensive knowledgebase for newer customers detailing the basics of VPS usage.In order to increase our SEO presence as well as to offer an extra service to our customers, we will be reactivating our social media accounts, as well as writing an extensive knowledgebase for newer customers detailing the basics of VPS usage.

TO SUM IT UP:TO SUM IT UP:

I would like to let everyone that doubts us know that we have already made more progress in 3 days than the old owners have in the past 2 months of running the hosting. I am still trying to get some account accesses from Josh, i have created brand new billing accounts.I would like to let everyone that doubts us know that we have already made more progress in 3 days than the old owners have in the past 2 months of running the hosting. I am still trying to get some account accesses from Josh, i have created brand new billing accounts.
In short, the new Hostaris will be unrecognizable, we will turn it around.
In short, the new Hostaris will be unrecognizable, we will turn it around.
Will update when the maintenance period ends and we open again for business
Will update when the maintenance period ends and we open again for business